Refund Policy.

Clear rules, no fine print.

Headshot pack, team headshots and credit packs

Didn't get a photo you like? You get your money back, no questions asked. Ask within 14 days of your purchase, as long as you haven't downloaded any photo made after it. The refund is instant: one click on the refund page.

Subscriptions

• Charged and haven't created anything since? Ask within 30 days and we refund that charge right away and cancel the plan.
• Already used it? You can still ask within 3 days of the charge if you made fewer than 10 photos, downloaded none and used no more than 50% of the credits. We review it and answer by email within 24 hours.
• You can cancel anytime from your dashboard, so you're never charged again.

How you get your money

Refunds go back to the card or account you paid with and usually show up within 5–10 business days. The credits from a refunded purchase are removed from your account.

Something not working? Write to us at [email protected] and we'll sort it out.

This policy is part of our Terms and conditions.